2. What are your business hours?
      Our website is open 24 hours a day, every day.Top

3. How can I place an order?
    Orders can be placed online 24/7 using our secure shopping cart.
      Orders can be faxed to us at 954-747-7189.
      You can also call us toll free at 1-917-460-9073
      and a representative will assist you in placing your order.
      Lastly, orders can be mailed to us.
      If you send us your order by mail, make sure you include either
      a check or money order, or credit card information,
      including your credit card number and expiration date.
      You can write your order on a plain piece of paper.
      Include the name, address, and magazine(s) you want sent .Top

4. Are there any other charges, in addition to the ones your website?
      NO! The price shown is the total amount you pay for the
      subscription. There are no other charges, such as shipping and
      handling, or sales tax.Top

5. What credit cards do you accept?
      We accept Visa, Mastercard, Discover and American Express. Top

6. When will my credit card be charged for the order?
      When we receive your order we quickly submit it to our clearing
      house for processing. Because they require that we send our
      payment along with the order, we must charge your credit card
      immediately.Top

7. Can I pay by check?
      Yes. If you are mailing in your order to us, we do accept checks
      or money orders. Either should be made payable to " Discount
      Magazine Publications" and sent to:
     P.O. Box 772168 , Coral Springs, Florida 33077.Top

8. How long do magazines take to start?
      We advise all our customers to allow 6-12 weeks for magazines
      to begin, Generally, weekly magazines start sooner than monthly
      subscriptions, and bimonthly take slightly longer. This is
      standard for the industry and the time period will be the same
       regardless of where you place your order .Top

9. Do you give my personal information to anybody else?
      Unlike many other companies, we do not sell our mailing list.
      Your information remains confidential with us.Top

10. Am I entitled to a FREE magazine?
      For every two magazines that you order, you are entitled to one
      FREE magazine. The FREE magazine must be chosen from our FREE
      list, which currently has over 75 magazines. If you order
      4 magazines you can pick 2 free ones, order 6 magazines and
      get 3 free ones, and so on.Top

11. Can the FREE magazine be used if it is for a renewal?
      Yes. The free magazine can either be a new subscription for you,
      or you can use it to renew one you already have.Top

12. How do I indicate my FREE selection(s)?
      Choose your FREE magazine(s) and add them to the shopping
      cart after you have selected your paid subscriptions. Top

13. Can I send the FREE magazine to someone else?
      Yes. The free magazine is yours to send to whomever you want
      to or it can go to you.Top

14. What if I have a problem with my magazine?
      If you do not receive your magazine within the specified time period,
      email us and we will resolve the problem.
      If you do not get an issue you are supposed to, or the magazine comes
      in damaged, you should call the publisher's toll free customer service
      number and report the problem directly to them.
      You can check the magazine for the toll free customer service
      number or email us for it.
      If you do not get the satisfaction you expect from the publisher,
      email us and we will help..Top

15. Do you send out the magazines?
      No. We are subscription agents, responsible for obtaining
      magazine subscription orders. We submit our orders to various
      clearing houses, which in turn submit the orders to the publishers.
      The publisher is responsible for sending out the magazine to you.Top

16. What is your cancellation/refund policy?
      All orders are fully refundable as long as the cancellation request is received within 72 hours from the time the order is placed. After that, cancellations will not be accepted. The reason for this is in order to get the lowest prices, we have to send our orders to a clearinghouse and we have to pay for those orders right away. We submit your order promptly and once submitted, we cannot obtain a refund. We can only refund you for an order if you have not received the magazine after 14 weeks from placing the order and the order is not on the publishers system at that time

.Top

17. Can I renew magazines through your  company?
      Yes. Not only do we handle new orders, any magazine subscription
      shown on our website can be renewed with us. When ordering, tell
      us the magazine is a renewal, and whenever possible, give us the
      expiration date of the current subscription.Top

18. Do you automatically renew my subscriptions?
      ABSOLUTELY NOT! Unless we hear from you, we will never
      automatically renew your subscription as some publishers
      are currently doing. You must tell us that you want to
      renew and place a new order with us.Top

19. Will you contact me before the expiration
    date to find out if I want to renew?
      Yes. This is one reason we take your telephone number. We will
      try to contact you by telephone approximately 4 to 5 months
      before your subscription expires to find out if you want to
      renew it. If we cannot reach you by phone, we will send you
      out a renewal notice. If however, you do not hear from us
      within this time period, contact us if you wish to renew
      the magazine or subscribe to another magazine.Top

20. How soon should I renew my subscriptions
    with your company?
      Since magazines can take 8-12 weeks to start, you should renew
      your subscriptions at least 12 weeks prior to their expiration
      date. This will guarantee that you will not have a lapse in your
      subscription. In the event of a lapse, once the new subscription
      picks up, you will receive the full length of the subscription.Top

21. Can I send magazines to someone else?
      Yes. You can send magazines to anyone you choose, as long as
      they live in the United States (including Alaska, Hawaii and
      Puerto Rico) Sorry, no orders outside the United States can
      be processed, except for a handful of magazines that can be
      sent to Canada (see item #22 below).
      If you are sending the magazine as a gift and
      want us to send a gift card, free of charge, just let us know
      when you fill out the order on our shopping cart.Top

22. Do you ship magazines outside the  United States?
      No. At the present time, we cannot ship magazines outside the
      United States. We can ship to Hawaii, Alaska, and Puerto Rico.
      We do however ship a limited amount of magazines to Canada.
      Magazines that say "For Canada Only" in the tiltle,
      can be shipped to Canada .Top

23. Do you carry any other magazines besides
     the ones you show on your website?
      Magazines are constantly changing and we are always adding
      new magazines to our website. Occasionally, magazines
      go out of business. If you do not see the magazine you are
      interested in, email us. We will let you know if it is available
      thru us and at what price..Top

24. What if I need to change my mailing address?
      If you are already receiving the magazine, you need to call the
      publisher. Most publishers have a toll free customer service
      number listed in their magazine. If you cannot find it, Contact us.
      If you are not yet getting the magazine,
      email us and we will make the change for you.Top

25. How do I find a specific magazine?
      A search box is available at the top of every page throughout
      our website. You must enter the correct spelling of each word
      in the title. You do not need to type in each word of the
      title. A search will come back of all magazine titles with
      whatever words you have indicated in your search. You may
      also browse for a magazine by category. Or, you can find
      the magazine you are looking for by clicking onto our
      alphabetical list of magazine titles.Top

26. How do I place a gift order?
      During the checkout process, you will be able to set your gift
      options for each item you order. If a subscription is a gift,
      check the gift box and enter a brief message that will appear
      on the recipient's gift announcement card, if you want to have
      a message included.Top

27. Is there a charge for the gift card?
      No. Gift cards are sent free of charge, but they must be requested
      by you.Top

28. When will the recipient receive the gift card?
      All gift cards are mailed out within a day or two of your order,
      unless you indicate to us a specific date you would like us to
      mail it out.Top

29. Do I get a receipt for my order?
      When you use our shopping cart to place an order, we ask for your
      email address so we can send you an electronic acknowledgement
      via your email account. You can also print a copy of your order
      after you submit it to us. If you order by mail, a
      post card receipt will be mailed out to you via regular mail,
      acknowledging receipt of your order.Top

30. Cookie-related problems with the Shopping Cart.
      If you do not see the publications you've added included in your
      shopping cart, the problem may be with the browser you are using.
      Either your browser is set to block cookies or, if you are at work,
      perhaps you are behind a corporate firewall that blocks cookies.
      Another possibility is that the privacy settings in your browser
      are set too high. Consult the "HELP" menu in your browser for
      information on privacy settings. If you continue to have problems
      or have any questions, please click the "Contact Us" tab above and
      give us a call. We'll be glad to take your order over the phone.Top